Terms & Conditions

These Terms & Conditions govern purchases, custom glasswork requests, and use of Scientificore.com.

Agreement & eligibility

By accessing this site or placing an order, you agree to these Terms. You represent that you are at least 18 years old (or have permission from a parent/guardian) and that you have authority to enter into this agreement on behalf of your organization, if applicable.

Orders

Purchases, pricing, and availability

Product descriptions, specifications, and pricing may change without notice. We may limit quantities, refuse or cancel orders, and correct errors (including pricing or listing mistakes) even after an order is submitted.

For custom scientific glasswork, quotes are estimates based on the information provided. Final pricing and lead times may change after design review, measurement confirmation, and material availability.

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Scientist hands using a pipette at a lab bench

Custom glasswork terms

Custom work may require drawings, dimensions, tolerances, and intended use details. You are responsible for approving designs before fabrication. Once production begins, changes may affect cost and schedule. Unless otherwise stated in writing, custom items are non-returnable.

Shipping, delivery, and risk of loss

Shipping timelines are estimates. Title and risk of loss transfer to you upon carrier pickup unless otherwise required by law. Please inspect shipments promptly and report damage or shortages according to the instructions on our Shipping & Returns page.

Returns and refunds

Return eligibility depends on item type and condition. Some items (including custom glasswork) may be non-returnable. See our Shipping & Returns page for details, timelines, and required documentation.

Use, safety, and compliance

Lab equipment and glassware must be used by trained personnel and in accordance with manufacturer instructions and applicable safety standards. You are responsible for verifying suitability for your application, including compatibility with chemicals, temperature/pressure limits, and regulatory requirements.

Warranty disclaimer

To the fullest extent permitted by law, Scientificore provides products and services “as is” and disclaims all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement, except where a written manufacturer warranty applies.

Limitation of liability

To the fullest extent permitted by law, Scientificore will not be liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, data, or business interruption, arising from or related to your use of the site, products, or services.

Intellectual property

All site content (text, graphics, logos, and images) is owned by Scientificore or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works without prior written permission.

Privacy

Our collection and use of personal information is described in our Privacy Policy.

Governing law and changes

These Terms are governed by the laws applicable to Scientificore’s operations, without regard to conflict-of-law principles. We may update these Terms from time to time by posting a revised version on this page with an updated effective date.