Overview
This Privacy Policy explains what information we collect, how we use it, and the choices you have. It applies to Scientificore.com and related services, including our e-commerce checkout and custom glasswork request-a-quote forms.
Privacy details
Common questions about data we collect and how it’s used.
What information do you collect?
We may collect contact details (such as name, email, phone, shipping/billing address), order details, quote request details, and basic technical data (such as IP address, browser type, and pages viewed).
How do you use my information?
We use information to process orders, provide customer support, respond to quote requests, improve site performance, prevent fraud, and communicate about your purchases or requests.
Do you share my information?
We share information only as needed to operate our business—for example with payment processors, shipping carriers, website hosting/providers, analytics tools, and service partners. We do not sell your personal information.
How do payments work?
Payment details are handled by our payment processor. We do not store full card numbers on our servers. Your payment provider may collect additional information under their own privacy policy.
How long do you keep data?
We keep information only as long as necessary for the purposes described here, including order fulfillment, legal/tax requirements, and resolving disputes. Retention periods vary by data type.
What choices do I have?
You can request access, correction, or deletion of your personal information (subject to legal requirements). You can also opt out of marketing emails at any time using the unsubscribe link.
Security
How we protect data
We use reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorized access, loss, misuse, or alteration.
No method of transmission or storage is 100% secure. If you believe your information has been compromised, please contact us so we can investigate and help.
